Join instructor Leslie O’Flahavan as she explains how to respond quickly, move from public to private channels, and write in an authentic but professional tone that blends your company’s templated responses with your own personal touch.
In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding.
This course teaches you how to design a flexible schedule that fits your lifestyle, making daily adherence a pleasure, not a chore.
In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding.
Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team.
In this course, Kwame Christian helps you build self-awareness and skills to navigate conversations about culturally sensitive topics and to generally communicate in a culturally sensitive way.
In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations.
Join Dave Crenshaw as he shows you the key to enhancing your productivity—focusing on your most valuable activities and minimizing the distractions that waste your time.
Join Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor.
In this course, learn some quick tips on learning how to overcome fear, support your team, navigate difficult conversations, and communicate up, down, and across all levels.