Better You Learn

In this course, learn some quick tips on learning how to overcome fear, support your team, navigate difficult conversations, and communicate up, down, and across all levels.

In this course, Noah Fleming will teach critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications.

In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations.

In this course, join instructor Samantha Bennett and she shows you how to identify what needs to get done, make important changes to your workflow, and quit procrastinating on the stuff that really matters.

In this course, join customer service expert David Brownlee as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.

In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and build stronger relationships.

In this course, Jeff Toister provides step-by-step instructions for designing and implementing effective surveys and analyzing the results.