Communicating with Confidence
In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding.
Transform Your Days with Strategic Time Blocking
This course teaches you how to design a flexible schedule that fits your lifestyle, making daily adherence a pleasure, not a chore.
Difficult Conversations: Talking about Race at Work
In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding.
Customer Service Strategy
Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team.
Communicating About Culturally Sensitive Issues
In this course, Kwame Christian helps you build self-awareness and skills to navigate conversations about culturally sensitive topics and to generally communicate in a culturally sensitive way.
Creating a Communications Strategy
In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations.
Improving the Value of Your Time
Join Dave Crenshaw as he shows you the key to enhancing your productivity—focusing on your most valuable activities and minimizing the distractions that waste your time.
Interpersonal Communication
Join Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor.
Communicating As a Leader (Nano Tips)
In this course, learn some quick tips on learning how to overcome fear, support your team, navigate difficult conversations, and communicate up, down, and across all levels.
Problem-Solving and Troubleshooting
In this course, Noah Fleming will teach critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications.